Skip the payout delay

Piperspin Casino: Clear your check before your first cash-out

The licence requires this check for every player, and the review of your files is completed within 18 hours.

Start my verification

Curaçao licensedGaming Control Board OGL/2016/6863/218. Audited by GLI, QUINEL, and SIQ.

Faster payouts

Wondering who runs this check?

Useful the moment a payout stalls or a message asks for your papers.

Who checks

Piperspin Casino N.V.

Licence

Gaming Control Board Curaçao, OGL/2016/6863/218

Review time

18 hours

Deadline

Before your first withdrawal

Questions

[email protected]

Minimum age

18+

First time right

How do I pass the check first time?

After this you will know which pictures to take and which details to keep visible.

Corners inside the frame

A photo of your ID goes first: open it flat on a table, keep all four corners inside the frame and let no glare hit the text.

A recent bill or letter

Proof of address follows: a recent bill or letter shows your full name, your street address and the date it was printed.

Cover the middle digits

Card image comes next; the first six and last four digits may stay visible, but please cover the middle block and the security code.

Waiting on the reviewer

Now nothing else is needed from you; a reviewer works through the uploads, and most files clear well inside 18 hours.

Fewer rejections

Less guessing, fewer re-uploads

Read it before you take any photo, and your first upload is likely your last.

Photo ID

ConfirmsYour name, face and age

Copy showsAll four corners, sharp text, no glare

Proof of address

ConfirmsWhere you live now

Copy showsYour name, street address and a recent date

Payment card image

ConfirmsThe card is yours

Copy showsFirst six and last four digits only

Your first withdrawal

Get your money moving sooner

On screen the request appears inside your account, because we check early and quietly.

The first cash-out hold

Your withdrawal button greys out and a note asks for documents, because the license requires a verified player before any payout leaves the account.

Records that disagree

A red flag appears where your profile name differs from the ID, so the reviewer asks for the document that matches.

Your date of birth query

A prompt appears for a photo ID when the date of birth needs a second look, since entry here is 18+ under the license.

Can my limit go up?

A slider on your limits page stops at the old figure until your identity is confirmed, since a higher limit needs a checked player.

Where did your deposits come from?

Your account shows a request for a bank statement or salary slip. Piperspin Casino N.V. holds licence OGL/2016/6863/218 from the Gaming Control Board Curaçao, and that licence makes source of funds checks routine for every licensed operator. Nothing here suggests wrongdoing on your part.

The list on screen depends on how you pay and what your bank can print.

Recent bank statements, stamped
Payslips from your employer
A tax return summary
Sale contract for an asset
A letter from your accountant

Turn a refusal into an approval

Send a newer bill. A bill from last year fails the date rule, since it must show where you live now, not then. Request a fresh statement from your bank Download the current bill from your provider

Keep names identical. The name on the letter does not line up with your profile, so the reviewer cannot tie both records to you. Update your address in the account settings Explain the maiden name in a short note

Shoot it again flat. A corner is missing or the text swims, and our reviewer has to read every line to clear the check. Lay the card on a flat dark surface Photograph all four corners in daylight

Once you've sent it

Keep reading for the calm version

Once you've read these, you'll know what the check asks of you and why.

How long does the Piperspin verification take?+

Most checks are settled in about 18 hours from the moment your papers arrive. Count that as a working window rather than a promise, since a blurry scan sends the file back to the queue.

Which regulator licenses Piperspin Casino and what is the number?+

The Gaming Control Board Curaçao supervises us under licence OGL/2016/6863/218, held by Piperspin Casino N.V. That licence is the reason a check exists at all.

When do I have to be verified by?+

Your first withdrawal is the deadline, so nothing leaves the account until the review clears. We may come back to you sooner though, at sign-up or after your first deposit, with a friendly nudge to send papers early.

Do I need a scanner for my documents?+

Phone photographs work fine, and no scanner is needed. Lay each paper flat in daylight, keep all four corners in frame and skip the flash.

What happens if I've changed my name since the ID?+

Send the certificate or notice that links the old name to the new one alongside your photo ID. That single extra page keeps the names matching and saves a second round of review.

Why does the casino want to know where my funds came from?+

It's a routine step our licence requires us to take against money laundering, not a suspicion aimed at you. A payslip or bank statement showing savings is usually all that's needed.